Twenty one Day money back guarantee from the date of shipment. We are confident that your customers’ purchase will surpass their expectations. Please contact us to receive a return authorization number. This number should be placed on the original sales slip and the outside shipping label.

All returns must be accompanied with all contents from original shipment (including certificates, jewelry boxes, free gifts, and all other promotional items) to our returns department.

Do not write any jewelry related words on the outside of the box or the shipping label. We can not be responsible for items stolen during return shipping. Double box the item and insure for the full value with a signature upon receipt. A delivery confirmation will not suffice as this can not assure that the package was indeed received by someone.

Unfortunately, we are unable to pay for return shipping costs.

Note: All returns are for refunds

We will notify you immediately if any item should be on backorder and give you the chance to wait for new supplies or cancel the order.